Privacy Policy
Your privacy is important
to us, and we are committed to protecting your privacy. We are InGenius Software
Inc., licensors of Mitel Networks. We register and deliver software products
to you on behalf of Mitel Networks. We collect two types of user information:
General Statistical Information and Personal Identifying Information. We are providing
you with this policy to inform you of how we use and, in limited circumstances,
disclose such information.
Collection, Use and Disclosure of
General Statistical Information
When you visit our
web site we gather certain general information, such as frequency of downloads,
number of hits on our web site, and usage statistics with respect to our software
products. This information is referred to throughout this policy as "General Statistical
Information". We use and store this data only on a collective basis, in summary
form, rather than on an individual basis. This data helps us to determine how and
the extent to which certain parts of our web site and software are used. The stored
General Statistical Information does not contain any Personal Identifying Information
about you or any of our other users.
Collection and Use of Personal Identifying
Information
In addition to collecting
General Statistical Information, we may ask you to provide us with certain personal
information, such as your name, street address and email address, to enable us to
respond to your requests and needs and to notify you of new software products, releases
and updates. Information that can reasonably be used to identify you is referred
to in this policy as "Personal Identifying Information".
For example, if you
choose a service or transaction that requires payment, such as making a purchase
online or through other means such as a purchase order, we will request Personal
Identifying Information necessary for payment, invoicing, and/or delivery of access
keys.
In addition, when you
purchase an InGenius Software software product, we will also ask for product registration
information, which includes the name of the product acquired, as well as your name,
your company name, country, phone number, and e-mail address. This Personal Identifying
Information is kept on file and updated from time to time to fulfill our continuing
obligations to you, such as providing notices of new versions and giving support
by e-mail.
When you visit our
web pages by clicking on a link in the InGenius Software software and choose to
complete a transaction, we gather certain Personal Identifying Information to facilitate
your purchase and usage statistics to analyze, on a collective basis, how and the
extent to which certain parts of the InGenius Software software is used.
When you provide us
Personal Identifying Information in an e-mail, fax or by telephone such as when
you request a product upgrade, we use the information to locate your records and
provide you with information you need.
Also, when you submit
information to us in the context of reporting a bug, including sending an InGenius
Software error report logfile, Personal Identifying Information may be attached
to the information submitted.
Please note that you
should be aware that if the transmitting of an error report logfile or other attachments
includes confidential information, you should remove such confidential information
prior to transmittal to us, as we do not accept responsibility for the inadvertent
subsequent disclosure of such confidential information. When you ask to be placed
on one of our mailing lists, we will use your e-mail address to send you messages
relevant to that list.
Removal from Mailing List or Change
of Personal Information
You may have your e-mail address changed or removed from our mailing list by submitting
a request via http://www.InGeniusSoftware.com/mailchange.htm.
You may also change your Personal Identifying Information in our database by e-mailing
us at mitelsupport@Ingenius
Software.com.
Disclosure of Personal Identifying
Information
We may disclose your
Personal Identifying Information to appropriate third parties to process transactions
you initiate, including delivery of access keys to you and invoicing for purchases
made. Examples of such third parties are our order processing and fulfillment service
providers and credit card processing companies. We may also disclose your Personal
Identifying Information to Mitel Networks Corp. and to your authorized Mitel Dealer
to facilitate reconciliation of invoicing and delivery of access keys. We
may also disclose your Personal Identifying Information to third parties if we are
required to do so by law, or if we believe that such action is necessary to:
·
Comply with legal processes such as a search warrant, subpoena,
or court order;
·
Protect our rights and property; or
·
Protect against misuse or unauthorized use of our web site and/or
InGenius Software software products.
We never loan, rent
or sell your Personal Identifying Information to others.
Cookies
We may set and access
cookies on your computer. A cookie is a small amount of data that is sent to your
browser from a Web server and stored on your computer's hard drive. We use cookies
in a limited way to track usage on our site. We gather information about site use
by our visitors through cookie technology on an anonymous basis and analyze it at
an aggregate level only. This enables us to continually improve our website to meet
the needs of our users.
In addition, we may
use temporary session cookies to track your progress through our order processing
system, keeping track of information such as the contents of your shopping cart
and address. These session cookies only exist for the duration of your browser session.
Third Party Web Sites
The InGenius
Software web site may contain links to third-party web sites over which we have
no control or responsibility regarding content, privacy policies, or practices.
We suggest that you review the privacy policy applicable to any third party site
that you visit. This privacy policy applies only to our own web site at
www.InGenius Software.com.
Please note that all on-line and telephone credit card orders for InGenius Software
software products may be processed by a third party.
Web Site Security
Our web site utilizes
industry standard security technology to protect the security, integrity, and privacy
of Personal Identifying Information from unauthorized third-party access. The Personal
Identifying Information resides behind a firewall with access restricted to authorized
InGenius Software Computing employees and their agents.
Changes to the InGenius Software
Computing Privacy Policy
InGenius Software Computing
may amend this policy at any time by posting the amended terms on our web site.
All amended terms will be automatically effective without further notice, 10 days
after they are first posted.
You may
contact us with your comments on InGenius Software Inc.’s privacy policy at:
mitelsupport@Ingenius
Software.com.